Outlook users should know that this error has taken place with some XML files associated with MS Outlook. Fix Outlook Invalid XML Issue by applying adept guidelines available at our end. However there is a root cause of this error problem. As a result users come across the above error message.
Steps to Outlook invalid XML issues are as follows
Step 1: As suggested by Outlook support team, navigate to the Outlook section where you will see a Navigation Pane located on the left side displaying an active profile, top folder and a list of folders in it.
Step 2: The settings and all arrangements that users have made are stored at some place. And this “some place” is easily located at its default path depending on the Windows OS version users are using:
- To resolve the issue, users need to do reset the profile settings of their navigation pane by following below steps: Click on the “Start menu” and try to open “Run window”. Type in the given command box as “C:\Program Files\Office 14\Outlook.exe” /resetnavpane”
- Type the “Outlook.exe /resetnavpane” command in the “Search Programs’ and “Files” box.
Step 3: In the end, tap on “OK” button and restart “Outlook” email to have a check.
Step 4: do ensure that users have a backup of their XML file before resetting the navigation pane settings file. This will be a procedure to help users get back their folders
Related Post: How to Fix Outlook Email Error 0x800ccc1a in Windows 10?
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